Frequently Asked Questions

  • KAVU’s an acronym for the perfect day, Klear Above Visibility Unlimited. Say it loud and proud however it rolls off your tongue. In the PNW, it's typically pronounced KA-VOO.

  • Checkout this helpful video explaining that the only difference is the FABRIC! Yes, the size, the style and the awesomeness are all the same.

  • Fakes are out there, friends. Don't be fooled by the cheap price and fancy photos.

    - Be skeptical of bags listed in Facebook stores!

    - "Buy-In" groups are illegally selling counterfeit KAVU.

    - Any website that offers to ship you KAVU products from another country into the U.S. is operating illegally.

    - We have never made a baseball / softball print bag, an orange & white checker print bag or black & white checker print bag - they're counterfeit.

    Check out KAVU’s Dealer Locator tool to look for authorized dealers near you and watch this video on how to tell if the bag you're lookin to buy is fake. Still not sure? When in doubt, always run it by Team KAVU, our friendly staff can spot a fake a mile away... (email info@kavu.com).

    If you see a fake or copycat KAVU please send us info (screen shots, photos, URL links etc). Send all information to info@kavu.com. All tips remain anonymous. Thanks for having our back!

  • Nope! All our sling bags are unisex and for everyBODY!

  • Per the washing instructions on the inside tag, we recommend spot cleaning with cold water, air dry at room temperature and avoid drying in direct sunlight to minimize fading. Do not machine wash or dry clean as this may ruin your bag and will void the warranty.

  • In Australia and New Zealand orders ship from Torquay, Victoria, 3228. Please see our shipping information here. Please not that we do not dispatch orders on weekends or public holidays.

    If you still have questions, get in touch with us at info@kavu.com.au.

  • Please refer to our exchange and return policy here.

  • Please see our warranty info here.

  • YES! Right or left? The new Switch Slinger is the ambidextrous cousin of the Rope Bag. It can be worn on the right or left shoulder. All the awesome features of a Rope Bag in this new fun evolution. Enjoy the freedom of choice. Which way will you go? Check them out here!

  • The best way to store our famous Chillba hat is hanging it on a wall or resting it on a shelf. Travel much? You can roll it like a burrito but, don't fold it like a taco. (Once it's creased - it's creased so, for piles of smiles don't flatten or fold it!)